← Overview

Big Four Company Project

A comprehensive generative AI tool integrated into a large B2B ERP system to automate the creation of complex reports, diagrams, and documentation.
Home page
Generative AI workspace embedded in enterprise ERP workflows.

The Challenge

I inherited fragmented, inconsistent layouts from a previous design team while multiple development teams were simultaneously building features in silos.

The product surface was expanding faster than the design system support could keep up with, creating visual drift and conflicting interaction patterns across modules.

The Process

  • UI/UX Audit: Initiated a comprehensive audit of all implemented features to map inconsistencies and prioritize remediation.
  • Cross-functional Syncs: Established weekly design alignment sessions across stakeholders to reduce duplicate work and conflicting direction.
  • Developer Integration: Integrated design tracking directly into ADO boards to bridge the gap between design intent and engineering delivery.
Outputs
Unified patterns applied across report generation, diagrams, and documentation modules.

The Outcome

The initiative prevented project collapse by unifying the design language across a rapidly growing AI feature set.

Post-generation user feedback confirmed a >20% improvement in the overall quality and clarity of system outputs.